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Login as Member

See Exactly What Your Members See. In One Click.

Log in as any member from your dashboard. See their content, their permissions, their experience. Debug issues in seconds instead of going back and forth over email.

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The old way

Hi, I can't see the premium content. Please help!
Hi! Can you share a screenshot of what you see?
Here's a screenshot. I'm on Chrome, version 121.
What plan are you on? Can you try clearing cache?
Still not working... I'm on the Pro plan.
app.memberstack.com/members

The Memberstack way

Search members...
JD

jane.doe@example.com

Pro Plan

MS

mark.s@company.io

Starter Plan

AL

ali.l@studio.co

Pro Plan

Issue identified in 23 seconds

Content gating rule was misconfigured for Pro plan

From support ticket to resolved — in under a minute

Why Builders Love Login as Member

Stop guessing. Stop emailing back and forth. Just see what they see.

Debug Member Issues in Seconds

A member says "I can't see the premium content." Instead of asking for screenshots, browser info, and plan details, you click "Login as Member," select their domain, and see exactly what they see. The problem is either obvious or it isn't there. Either way, you have your answer in under a minute.

Test Without Creating Fake Accounts

Building a new plan tier? Changed your gating rules? Swapped content visibility? Log in as an existing member on that plan and verify everything looks right. No need to create test accounts, manage fake emails, or guess what members experience.

Works Alongside Active Member Sessions

This feature doesn't conflict with the "disable concurrent login" setting. When you log in as a member, they stay logged in on their end. You're viewing their experience without disrupting it.

How It Works

See it in action

Learn how to implement this feature with step-by-step guides and examples.

Note: This feature does not conflict with the disable concurrent login feature. An admin and a member can be logged into the same account at the same time.

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Built for Real Scenarios

From support tickets to client demos — Login as Member handles it all.

Support ticket: "I can't access X"

See their exact view in seconds

New plan tier testing

Verify content gating before launch

Onboarding QA

Check what new members see on first login

Permission debugging

Confirm visibility rules work correctly

Client handoff

Show clients exactly what their members experience

Common Questions

Got questions? We've got answers

Everything you need to know about Memberstack. Can't find what you're looking for? Reach out to our team.

No. Your admin session and their member session can run simultaneously. This doesn't conflict with the disable concurrent login feature — an admin and a member can be logged into the same account at the same time.

You're viewing their experience, not editing it. To make changes to their plan or permissions, go back to the dashboard.

You'll choose which domain to log in on. If you have both staging and production domains configured, you can test on either.

No. Login as Member is specifically designed to not conflict with the disable concurrent login setting. When you log in as a member, they stay logged in on their end. You're viewing their experience without disrupting it.

You can log in as any member in your dashboard. Simply search for the member you want to impersonate, click 'Login as Member,' and select the domain you want to view their experience on.

Still have questions?

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Stop Guessing What Members See

Join 50,000+ teams using Memberstack. Login as Member is built into every dashboard — no extra setup, no credit card required.

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Built into every dashboard
Works on staging & production