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Verify New Members

Verify new members during sign up

Require members to verify their email before gaining access to content on your site in quick simple steps!

Verify New Members
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Primary Benefits

Improved security

Reduce the risk of unauthorized access to user accounts.

Accurate contact information

Ensure the email addresses provided by members are valid and active. Help maintain a database of accurate contact information, reducing the risk of sending messages to non-existent or outdated addresses = better bounce rates.

How to Verify a Member's Email Address

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This article will show you how to A) require members to verify their email address during signup, or B) prompt them to verify their email after signup. Here's how to do it...

Enable Email Verification

Navigate to Email Settings in your Memberstack dashboard.

You can use this UI to preview, translate, and brand your emails. Your brand color and logo will be pulled from other areas of the dashboard.

Global_Settings_Home.png
Email Settings in your Memberstack dashboard

Require Verification to Access Content

Clone this Webflow project to copy and paste a basic email verification page.

Click the toggle at the bottom of the Email Settings page to prevent unverified members from accessing gated content. Create a "Please verify your email" page, and enter the page URL into Memberstack. We will redirect all unverified members to this page when they signup or log in.

verify-email.png
Create a "please verify your email" page

Verification Success Redirect

What happens after a new customer verifies their email?

By default, Memberstack directs each new customer to their On Signup URL after they verify their email address. You can customize the On Signup URL by updating your default and plan-level redirects.

Redesign Verification Email Button

We automatically send a verification message to the address they used to sign up, but they can re-send the verification email if they didn’t receive it. Place the following data attribute on the button: data-ms-action="resend-verification-email".

Prompt Verification After Signup

Clone this Webflow project to copy and paste a verification prompt.

Disable the toggle at the bottom of the Email Settings to allow members regular access to your site.

You can then use the following data attributes to show and hide content from verified or unverified members.

Use data-ms-content="!verified" to show an element to a member who is NOT verified (picture below).

Use data-ms-action="resend-verification-email" to allow members to send themselves another verification email (e.g. useful if they create an account several weeks ago).

1500017894921verificationResend514211.png
Verification prompt

Note: You can also use data-ms-content="verified" to show an element to a member who IS verified. This feature is less common.

Dashboard

You can check if a member has been verified or not via the dashboard.

verification.jpg
Dashboard verification

White-labelling

You can change the "from" address by following the steps in this guide to while-label emails from Memberstack.

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